For coffee machine & vending service companies
Professional descaler, biofilm remover and degreaser for service technicians.
What we see in practice
Technicians name water and scale among the main reasons for service calls. Each replaced boiler and each second trip comes out of a fixed-price contract.
Scale is a common reason boilers and heating elements get replaced. Once a heating set is heavily scaled, strong acid would risk the seals and contacts, so the part goes in the bin and a new one is ordered.
Solved with No Stone ProfessionalGaskets and o-rings attacked, aluminium boilers pitted, a machine out of service after a descale. Some makers now tell owners not to descale at all.
Solved with No Stone Professional, not a mineral acidDrip trays, water tanks, waste buckets and drains stay wet. Biofilm and mould grow back before the next scheduled visit, the customer complains, and a technician drives out again.
Solved with No Foul, not a disinfectantCoffee oils and milk residue build up on the outside of the machine. Strong alkaline cleaners take the dirt off, and sometimes the button paint with it.
Solved with No GreaseBefore and after
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The line
Concentrates in 5 l canisters. 1 set of chemistry a new technician can use on day 1.
Not classified as hazardous (SDS 2.1)No special PPE in normal use (SDS 8.2)Not ADR dangerous goods (SDS 14)SDS and data sheets
Professional descaler for coffee machine boilers and heating elements, and an industrial limescale remover for fittings and sanitary parts. Does not damage plastics, silicone, rubber seals, glass or labels in normal use and short contact, up to 30 minutes.
Limits: soak 30 min at most. Not for zinc or galvanised parts. Long soaks on already damaged stainless steel can discolour it.
Technical data sheet (PDF)Helps prevent biofilm and mould in drip trays, water tanks, waste buckets and drains. A thin layer after the regular clean holds back slime and smell until the next scheduled visit.
Not a disinfectant. It controls biofilm and smell and does not replace your sanitising step. It does not remove scale or milk stone.
Technical data sheet (PDF)Degreaser for machine exteriors, buttons, grinder housings and stainless steel, with cleaning power comparable to classic alkaline degreasers.
Also used in professional kitchens on fryers, hoods and natural stone.
Technical data sheet (PDF)Field results
2 protocols from service work in Slovenia.
"The treated condition was maintained until the next scheduled service visit."
The scaled element "was replaced with a new element, as cleaning was no longer considered a sensible option." It came back clean after a 30 min soak.
Free guide
Technicians and owners report gaskets and o-rings attacked by acid descalers, aluminium boilers pitted, and makers now advising soft water instead of descaling. The guide collects what people in the trade say and what changes when the descaler leaves seals and plastics alone.
ESGEcoVadis criteria, CSRD after Omnibus I, ESRS E2 and the substitution duty for hazardous chemical agents.
Read
DescalingWhy the product meant to protect a coffee machine wears out its seals and boilers.
ReadBefore and afterChrome fittings, a kitchen hood and a bathtub: real results with No Stone and No Grease.
See photosQuestions from service teams
In the heating elements protocol, 2 heavily scaled sets were descaled in about 30 minutes without brushing, including 1 that the service company had already replaced. The free test lets you check it on your own parts before you buy.
No. No Foul holds back biofilm, slime and smell between visits. Keep your existing sanitising step where a disinfectant is required.
Zinc and galvanised surfaces react fast, so keep them out of the bath. Do not soak longer than 30 minutes, and avoid long soaks on stainless steel that is already damaged.
Many teams start where the contract chemistry does not reach: No Foul for drip trays, waste buckets and drains after the regular clean.
Yes. It was made for coffee machine boilers and heating elements and tested on N&W heating sets and on machines of a coffee machine service company in Ljubljana. Soak no longer than 30 minutes and check the end point with a pH strip.
Yes. We manufacture the line in Slovenia and supply it under our brand or yours, for service companies and cleaning chemicals distributors. Ask for minimum batch and label terms.
On the Downloads page: technical data sheets and safety data sheets in English, plus the Slovenian originals.
You tell us about your fleet, we send No Stone Professional and No Foul with dosing instructions, and your technicians use them on scheduled visits and on scaled parts in the workshop. If you continue, we keep safety stock at your site and invoice only what you used, at 20% off the base price. Volume prices from 20 canisters, private label available.
Across the EU from Slovenia. Tests start first in Slovenia, Croatia, Austria, Italy and Germany.
Free samples
